Information you provide
The contact form collects your name, mobile number, email address, subject and message. Checkout collects your name, mobile number, address, city, pincode, order notes and selected products. Our team may also receive billing details, GSTIN and payment references through WhatsApp when completing an order.
Why information is used
Information is used to answer enquiries, confirm and fulfil orders, arrange delivery, prepare invoices, handle payments and resolve support or refund requests. Please provide only information relevant to your enquiry or order.
WhatsApp and service providers
Checkout saves an order record and opens WhatsApp with the selected products and customer details so you can continue the conversation. When you send that message, WhatsApp receives it under its own privacy terms.
Information necessary for delivery, hosting, invoicing or payment processing may be handled by the service providers involved in those activities. External links and payment services have their own privacy policies.
Cookies and browser storage
The website uses a session cookie to keep your cart and support secure form submissions. It also uses browser storage to remember whether you have hidden the floating contact bar. Disabling cookies may affect cart and ordering features. Hosting providers may maintain technical access logs for operation and security.
Storage and security
Order and enquiry records are stored for order handling, support and relevant business or legal record-keeping. Access should be limited to people who need it for these purposes. Please do not send passwords, UPI PINs or OTPs through our forms or messages.
Your requests and choices
Contact us to ask about information you have provided, request corrections, or request deletion where applicable. Some records may need to be retained for invoicing, legal obligations or resolving an ongoing order or dispute. Our team will respond based on the request and applicable requirements.
Privacy questions and updates
If you have a privacy concern, contact Shivam Vepar House using the details below. This page may be updated when the website or its information-handling practices change.